SHIPPING INFORMATION

ALL UK AND INTERNATIONAL DHL ORDERS PLACED BEFORE 3PM WILL BE DISPATCHED THE SAME DAY.

ROYAL MAIL ORDERS PLACED BEFORE 4PM WILL BE DISPATCHED THE SAME DAY.

ALL UK ORDERS OVER £60 SENT BY FREE DHL NEXT DAY DELIVERY

* ALL INTERNATIONAL ORDERS OVER £125 SENT BY FREE DHL EXPRESS DELIVERY

 

Shipping to United Kingdom:-

Royal Mail 1st Class : £1.95 (usually 1 to 3 working days)

DHL Next Day : £3.95 (Next Working Day)

Saturday Delivery Royal Mail £9.95 (Deliveries requested on Saturday)

 

USA:-

DHL Express Delivery : £12.95 (usually 2 to 4 working days)

 

Ireland

Royal Mail International : £9.95 (usually 2 to 7 working days)

DHL Express Delivery : £12.95 (usually 1 to 2 working days)

 

France/ Belgium / Germany / Luxembourg / Netherlands:-

 

DHL Express Delivery : £12.95 (usually 1 to 2 working days)

 

Austria / Croatia / Cyprus / Czech Rep / Denmark / Estonia / Finland / Greece / Hungary / Italy / Latvia / Lithuania / Malta / Poland / Portugal / Romania / Slovakia / Slovenia / Spain :-

Royal Mail International : £12.95 (usually 3 to 10 working days)

DHL Express Delivery : £16.95 (usually 1 to 3 working days) 

 

Belarus / Bosnia / Canada / Faroe Islands / Gibraltar / Greenland / Iceland / Israel / Lichenstein / Mexico / Moldova / Montenegro / Norway / Serbia / Switzerland / Turkey / Ukraine

DHL Express Delivery : £19.95 (usually 1 to 3 working days) 

Royal Mail International : £12.95 (usually 3 to 10 working days)

 

Jersey / Channel Islands / Guernsey:-

Royal Mail 1st Class : £1.95 (usually 1 to 3 working days)

Royal Mail Special Next Day : £5.95 (Next Working Day)

Saturday Delivery Royal Mail £9.95 (Deliveries requested on Saturday)

  

 

All Other Worldwide:-

Royal Mail : £16.95 (usually 3 to 10 working days)

 

 NOTE :

UK ORDERS

If you have not received your item within 14 days please contact us and we will make every effort to locate the item, and if necessary, send a replacement at our expense or provide a full refund. PLEASE NOTE WE ARE UNABLE TO SEND A REPLACEMENT ITEM OR PROVIDE A REFUND UNTIL 14 DAYS HAVE PASSED - THE ROYAL MAIL SERVICES IS NOT GUARANTEED NEXT DAY AND CAN TAKE LONGER THAN A FEW DAYS TO ARRIVE.  IF YOU REQUIRE THE ITEM URGENTLY PLEASE USE THE DHL NEXT DAY SHIPPING OPTION.

Orders with a value of £60 or more will be sent by Courier (next day delivery). NOTE - Next Day Courier items are sent the next working day.  Any orders made saturday/sunday using the Next Day Option will be sent Monday for delivery on Tuesday. 

  

INTERNATIONAL ORDERS 

Taxes and Import duty : Local taxes and or import duty may be levied upon your goods, this is your sole responsibility and we cannot be held responsible for these charges. We are also unable to refund delivery charges on items delivered outside of the EU if a return is made.

Remote Area Surcharge : For particular areas in European/World-wide Countries DHL class some areas as 'Remote Areas'.  For these areas there is an additional surcharge of £18.  We will contact you prior to sending to give you the option of paying the surcharge for the DHL Delivery or we can send the parcel by Royal Mail for no extra cost (who do not charge Remote Area Surcharges).

 

DELIVERY TIMES : Note the estimated delivery times shown above are purely estimates based on the particular Postal Service.  These delivery times are not guaranteed and are outside of our control. Postage Charges will not be refunded for parcels delivered after the estimated delivery time.